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Contract Management

Your allocated contract manager is responsible for all aspects of your waste service and is your main point of contact.

With extensive knowledge and experience in managing large, multi-site operations, your Contract Manager works to continuously improve waste processes for your business.

Working in partnership with…

Your Sector-Specialist Contract Manager

Axil Contracts Managers are fully supported by our customer service team to ensure the successful operation and development of your waste account.

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Site attendance

Regular visits to all of your sites to monitor and improve service delivery

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Review meetings

Held monthly with your Contract Manager to review KPIs

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Innovation

Your Contract Manager is committed to continuous improvement throughout your contract

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Education & training

Delivered on-site to your team to increase understanding and help improve waste processes

Key point of contact

What we deliver

Our Contract Managers manage a maximum of five key accounts to ensure your business gets the support it needs.

Throughout your partnership with Axil, your Contract Manager is your main point of contact.

Their role is to increase recycling, reduce waste costs and identify innovations and active management of suppliers.

From the very start, your manager will be in regular contact as we establish your new waste management service. They will attend your sites regularly to deliver and manage your service compliantly and ensure complete satisfaction.

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What’s included

  • Continuous improvement and innovation
  • Driving costs from your service
  • Increasing site efficiencies
  • Management Information reporting through our bespoke Customer Portal
  • Monthly Contract Review meetings
  • Financial data, KPI performance
  • Quarterly reporting on disposal points
  • Waste awareness training
  • Health, safety and environmental advice
  • CSR & ESG guidance
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PALL White Testimonial Logo

I have been impressed with the smoothness and “hands on” practical management of the contract roll-out.

At every stage of the process, I have been well informed of what is going to happen, by who and when…. even on weekends! Very good stuff!  

Jon Payne

EHS & Facilities Manager – Pall

Bespoke Reporting

Management Information

Your Contract Manager will ensure reporting is developed to suit your requirements.

We believe that management information relating to service performance, waste stream analysis and recycling are essential elements of our contract management function.

Your Contract Manager will be responsible for driving improvement projects and will work with you to set goals and agree on actions. Progress is reported monthly and tracked against within your initiatives register.

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£6.5m in rebates returned to customers in 2025

Unlock the value in your waste

Awards & Certifications

Challenge Axil to
re-engineer your waste

To gain a clearer understanding of your waste operations, we will visit to carry out a detailed site audit.

Our waste management experts will understand your waste streams and the challenges you face— and develop a service proposal tailored to accommodate your needs.

We will explain how our innovative solutions can re-engineer your waste to reduce your costs and increase your recycling.

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